Terms & Conditions
Separate Terms for Furniture Sales: Please be aware that furniture purchases are subject to separate terms and conditions. For details, please reach out to us via email.
Understanding Your Agreement: It's crucial to thoroughly review these terms and conditions before making a purchase to ensure they align with your expectations and requirements. Should you have any queries or uncertainties, feel free to contact our dedicated customer service team at 961 76 407 994. We're here to provide clarification and assistance every step of the way.
About Us: Amer is the brand under ahmed amer sarl ; we're a trusted partner committed to providing you with quality products and exceptional service. As a registered company in Beirut under the number 08972154, our commitment to transparency and integrity is reflected in our operations. You can connect with us via email at info@amer.com.lb. Your satisfaction is our top priority.
Agreement: By placing an order for goods, you enter into a legally binding agreement governed by the terms and conditions outlined herein. It's essential to ensure that you meet the eligibility criteria to enter into a contract and are at least 18 years old.
Key Definitions:
- Consumer: This refers to an individual purchasing goods for personal use, distinct from business purposes.
- Contract: It signifies the formal agreement between you, the customer, and us, the supplier.
- Goods: These encompass the items advertised on our user-friendly website.
- Order: Your formal request for goods submitted through our website's intuitive ordering process.
- Website: Our online platform, designed to provide you with easy access to our diverse range of products and services.
Product Details: Our website provides detailed descriptions of our goods, though minor variations in size and color may occur. We strive to accurately represent our products to ensure your satisfaction upon delivery.
Privacy: Your privacy is of utmost importance to us. Rest assured that any personal information provided is handled in strict accordance with our Privacy Policy, safeguarding your confidentiality and security.
Ordering Process: Our website's step-by-step ordering process is designed to streamline your shopping experience. Take your time to review your order details carefully before finalizing your purchase to ensure accuracy.
Price and Payment: Prices, along with any additional charges, are clearly displayed on our website. Payment is required at the time of order submission, and we accept various payment methods for your convenience.
Delivery: We endeavor to deliver your goods promptly, typically within 30 days of order confirmation. However, please note that delivery times may vary depending on factors beyond our control.
Ownership and Risk: Upon completion of delivery, ownership of the goods transfers to you, along with any associated risks. We take great care to ensure your goods are delivered safely and securely.
Returns and Cancellation: Your satisfaction is our priority, which is why we offer a hassle-free returns and cancellation policy. Should you wish to cancel your order or return any goods, please refer to our comprehensive policy for detailed instructions.
Quality Assurance: We stand behind the quality of our products and ensure that they conform to their description upon delivery. If you encounter any issues with your purchase, please don't hesitate to contact us for resolution.
Legal Matters: These terms and conditions primarily apply to consumer contracts. If you're purchasing goods for commercial purposes, please inform us so that we may provide you with the appropriate terms and conditions.
Applicable Law: Any disputes arising from this agreement are subject to Lebanese law, and any legal proceedings are to be conducted in lebanese courts. We are committed to resolving any disputes swiftly and amicably.
Contact Us: We value your trust and confidence in us and strive to exceed your expectations at every turn. Should you have any questions, feedback, or concerns, please don't hesitate to reach out to us. Your satisfaction is our priority, and we look forward to serving you.